The first time I saw nomorerack.com through an email advertisement, I was very excited for several reasons. First, being that it is close to Christmas, I cringed with the thought that I still have some gifts to get. It was sometime last week when I clicked to the site and was wowed by their deals! Second, nomorerack.com is a "deal" website, and who wouldn’t want to benefit from savings? In general, I feel if it’s easy and saves me money - that is my hangout! Third, the site had everything, from clothing to toys, books, electronic gadgets, and more all in one place! Is nomorerack.com a SCAM?
The amazing part was their “Insanity Deals”, the items were so cheap that I couldn’t believe my eyes. Really, you have to check nomorerack.com out yourself. I couldn’t resist the temptation to look further, but only to find out that those deals were over. Then I thought, could this site be a front for nomorack scam
The nomorerack.com reviews
Naturally, I had to run this website through my favorite search engine, Google. to see if there has been any nomorerack reviews. I found out that the deals ran every day until 11:59 PM Eastern time. I read several reviews from different websites, and some were not good reviews, while others said the customer service is top notch and that they had no problems with their orders. I think it is like many deep discounts businesses. The response is overwhelming and therefore the help desk cannot keep up. Ross is a brick and mortar store and also a deep discount place. Every time I shop there, I wonder why I kept coming back? I have to wait forever to get checked-out, because they usually only have one clerk on the register. Then I realize it’s the price! It’s addicting. Saving money is addicting. I have since learned the slower hours at Ross to go instead of going at peak hours. I am new at Nomorerack, but hopefully once I get to know the system like the way I do with Ross, I too will figure out a good way to do business with and rack in the deals too.
nomorerack.com Gets the Deals.
Nomorerack gets the deals from manufacture closeouts, overrun, overstock, and cancelled orders. They have name brand and designer items at 60% - 90% off regular price. Another worthy note you might like knowing about is the $2.00 flat rate shipping per item. I love that I don’t have to calculate the shipping with my order on nomorerack.com. And believe it or not, sometimes the shipping is what turned me off to quit the check-outs with online ordering. By the way, they have FREE deals, yes, zero cost, but you do have to pay for the shipping, which is a whopping $2.00. So put this site on your bookmarks and check back every day to find your Christmas gifts at super DEEP DISCOUNTS. I wish my friend didn't give me specific orders to buy her a carhartt jeans because I sure would have her gift done by now.
Thanks for stopping by today.
40 Comments
A majority of nomoreracks items come from China. I received a damaged item and in order to get a refund, Nomorerack wanted me to mail it back to China. For God sakes, the shipping cost is more than the item purchased. I think they are scammers! I will NEVER buy from them again.
ReplyDeleteHi, thanks for writing. I usually don't post Anonymous, it goes to my spam folder, but yours popped up in my regular folder, and your comment looks legitamin and not spammed. I wondered why I didn't even received a comment on this post before yours. I did see a lot of those reviews and people being frustrated with them. I am not really sure what is going on.
DeleteHello,
DeleteSamuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your username / Nomorerack ID here, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
Thanks Samuel, I am glad you swung by and offerred your help. I have recieved many many hits on this post and glad you're sending the message that you do care about your customers and care about doing the right things. I hope that you will continue to help them and sort out their issues. Thanks again for the visit.
DeleteEveryone keeps thanking Samuel from Nomorerack.com for responding. It is a generic email. This is the 7th site I've seen "Samuel" on with the exact same reply to every concern on the site. Next..he just needs your order number. Why is it always Samuel..are the other 3 people that work there out to lunch? Shady!!!
DeleteI shop on nomorerack and have never had a problem. No damaged goods and always receive in a timely manor. I have no complaints and I don't feel like I have been scaled. I have even managed to get there in time to get their free deals. I almost made the insanity deal once but they go very fast and u have to be there at the right moment.
ReplyDeleteHello AnonymousJan 26, 2012 09:51 AM,
DeleteSamuel here from the Customer Relations team. Always here to help!
We thank you for your positive review about Nomorerack. It is our continuous desire to provide an excellent experience to our consumers through delivery of products at too good to be true prices and an excellent customer service. Please feel free to reach out to us at info@nomorerack.com in case we can be of any assistance.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
@AnonymousI am very happy to know about your experience. I would love to buy from them and their deals. Repeat business is the key and strength of any business. Why would they want to jeopardize that?
ReplyDeletehttp://nomorerackreview.com/insanity-deals/no-more-rack-reviews-are-insanity-deals-a-scam
ReplyDeleteHad this exact thing happen to me I ordered a item it came broke they want me to mail it back for what?!?! It came in a old box broke & load when I tried to use it PLUS I found it 10 bucks cheaper at wal mart!! So there no point I loved it at 1st but now ill get free dealz thats about it
Hello Lil Shynie,
DeleteSamuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your Order ID, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Samuel.
Please don't be fooled by their supposed customer service levels, I have tried and tried to make contact with them about my account and get no replies. They can't help you by phone and don't respond to emails. I though this site was cool at first, but now I realize it's more of a headache than anything else.
ReplyDeleteThanks for stopping by and letting us know of your experience Jeff.
DeleteI have bouhgt alot of items from nomorerack.com and all the items i have purchased were in great condition. Thank god i haven't had any problems and i hope i don't. So far it's been a great experience.
ReplyDeleteI placed an order for a bracelet on nomorerack.com. For some reason they sent me 2 bracelets AND billed me for both. They told me I could return one of the bracelets and receive a credit because they do not give refunds. I returned the item and 4 weeks later I still have not received a credit to my account. When I contacted them I was told they had refunded my money on June 28. Oddly, based on the tracking information they had not even received the bracelet until June 29. Why would they issue a refund before they even received the merchandise. BECAUSE THEY DID NOT ISSUE A REFUND!! When I told them to prove it they just told me to contact my bank. I told them I can prove I did not receive a refund on my credit card. No response other than contact my bank. THESE GUYS ARE SCAMMERS AND THIEVES!!! STAY FAR AWAY FROM THIS SITE!!!
ReplyDeleteSounds like this could be a customer service issue. Thanks for writing in. Perhaps one of the NoMoreRack team members could follow-up with this customer to keep faith.
DeleteThey have no customer service at all. Just a bunch of people copying and pasting answers into emails or chats. I have not called in but do not want to ifthat i the level of service I can expect. I have a defective tablet and they will not do anything for me. I even offered to contact the manufacturer but that will not give me that info. Do not bother no matter how good the price is.
ReplyDeleteDefective products can be a real pain to get some help with at all places. Except, what I heard is that Costco has a great return policy. My sister is the living proof that you can take things back even after three, four years!
DeleteI bought a tablet that worked for about 5 days. They offered me nothing because it was not returned in the first 30 days. I have tried to get the manufacturer's name and contact info but they just quit replying when i asked. Horrible customer service. I chatted and emailed and all I get is answers that are copied & pasted generic stuff. Do not waste your money no matter how cheap everything seems. You get what you pay for.
ReplyDeleteOmigosh! That sounds horrible. I would hate to spend all that money for something that didn't work. After your dispute, did you contact the Visa customer service? Chase has been terrific when it comes to situations like this.
Deleteoh wonderful. I just bought something from the site and the genius I am, Im researching the company after the fact. So I spent 28 dollars to learn a lesson apparently. Don't buy before you do research. and if it's too good to be true it's not true. And it's obviously a total scam, anyone in their right mind can see that.
ReplyDeleteSame here, I did the research after the purchase....dumb, dumb, dumb! Unfortunately I spent $100. My credit card company tried to call the phone number they had on record when nomorerack charged my credit card (which by the way only took 24 hours, but no email to update me on my order status....another sign of something fishy). The number belonged to a school. If a deal seems too good to be true, most likely it is....beware!!
DeleteI do try to remember to do my research on sites I am not familiar with. It is important that I feel comfortable before trying anything new. Charging on the credit card is a sure way -it seems. If you have a good credit card company, they will stand by your side. I hope things work out for you.
Deletei did the saaaaaaaame thing!!!!
DeleteI just brought something before doing the research also, now I'm afraid of what I'm gonna receive. I brought a gift for my boyfriend and put his address as shipping. Wish me luck!!
ReplyDeleteGood-luck! I would like to know whether your boyfriend receive the gift. I have placed a small order myself today.
DeleteI wish you luck. It should be alright...I hope you place your order on your Visa, American Express, or Paypal.
DeleteI use paypal because I feel it is a 100% safer than using my credit card... Paypal provides them with the funds and they get none of my credit information. After reading all the reviews I am now terrified. I used this site on the recomendation of a friend. Can't wait until the 2-3weeks are up!
ReplyDeleteI agree with you. If you buy with PayPal, it is a lot safer. I think Paypal would definitely stand-by if there is any issues.
DeleteHi, just 2 nights ago I placed an order and received a confirmation that my order was accepted and a message saying that once the order ships, I will be getting a confirmation e-mail. Well, normally, with other companies, I get a shipping confirmation within a day or two. I still have not received one and am wondering when it will happen. I have never bought anything from this company before, so now I am a bit scared I got scammed. .
ReplyDeleteI am thinking like what Sara said...place the purchase with PayPal when doing transactions online. If there are so much questions about this site then someone would have reported it already. I wouldn't think it would still be around this long if they are not shipping their merchandise...
DeleteI placed an order last week and the status still says processing and when i called, i was hung up on after having a conversation with a woman who appeared very timid and nervous! I got through again and she tells me its processing and it takes 2-3 weeks. I will wait that time but reading all the reviews AFTER placing my order i am very nervous. I really hope it doesnt come broken or fake or wrong for that matter. This just might have to be a $33 lesson learned. Sadly i have to shop again for that person's gift for xmas in case it never shows. uuuggggghhhhh!!!!!!!!!!
ReplyDeleteI hope you get your product that you ordered. Please come back and update us when you can. I would like to know that you had a good experience. Keeping my fingers cross for you. Smiles.
DeleteUGH I wish I would have read this yesterday!!! I bought a pair of boots last week that I didn't get yet, but thinking nothing of it, I ordered 2 tablets last night for my boys for Christmas. That is their big gifts. I will DIE if they don't work. This is the 3rd time I had to purchase their big gift and had something go wrong..UGH
ReplyDeleteI have purchased things, as well as returned things and so far everything has been fine. I bought a set of shirts for myself, and I really like them. I bought Polo shirts for my husband, but they were way too big so I returned them (have delivery confirmation #). I received a credit in my account. I recently purchased pillows with my credit, and they were shipped pretty quickly, but the tracking number stated they were delivered in a different state. I contacted them through email. I received a response a few days later that they were looking into it. Yesterday, I received the pillows. I have one more order that I have placed so we will see what happens with it.
ReplyDeleteYour comment regarding Nomorerack is most positive, especially if you're saying that you have received the items. Even the return and exchange transaction has been completed.
DeleteGood luck on getting the tablets your ordered on Dec. 6. I ordered mine on 11/23, a notice of shipping on 11/27 and delivery conformation on 12/1 and I still don't have the tablets. I'm still holding my breath!! not.
ReplyDeleteit looks to me that people are mostly complaining about customer service in regards to sending things back,not the items themselves.i've bena regular member of nomorerack for at least a year and tis yearn in particular,99% of what I purchased as gifts were from nomorerack.every item I ordered,i received in 10 days or less of ordering it online and everything was in perfect shape.last Christmas I ordered about 5 items as Christmas gifts and ,like this year,theyarrived swiftly and in perfect shape.unlike one poster's experience here,i ordered a pc tablet(have had it for three weeks now) and like everything else got here fast and is still working great.for me to call nomorerack a scam would be absurd.here's my opinion on that...you can find tons of posts on the internet calling defining known,legitimate businesses as scams or rip offs..an example of that would be at&t,walmart,target,kmart,amazon.com, and the list goes on.every kind of legitimate business from banks to retail stores to discount house to restaurants have tons of online complaints,people calling them scams or rip offs.what I've found is there are probably more people that have had good experiences with these places than people having bad experiences,the difference being that people that have the good experiences aren't posting their experiences online.nomorerack isn't a scamsite.just because someone might've had a bad experience doesn't make them not legitimate as an honest business.
ReplyDeleteThese comments here are to help whoever seeks to do business with nomorerack. Use your own judgement. And as always, do your research first. I would also appreciate if you're leaving comments to put at least your first name and a link to your website or blog.
ReplyDeleteI am not affiliated with nomorerack. The post is comprised of public info taken from nomorerack.com website. Thanks, we appreciate the continuous comments and updates.
I have had excellent experiences with nomorerack.com....here's the deal..look up "reviews and complaints" for any site and you'll find them.even amazon.com--millions of reviewers claim amazon is a scam yet most people know it isn't.for every hundred complainers there's hundreds more(maye thousands) of positive reviews.same with sites like nomorerack.com,ioffer.com and meritline.com,etc...I've ordered80's music video collections form ioffer.com that have perfect audio and video quality,but yet ioffer has tons of online complaints.i've been using nomorerack.com for a couple years now and ALL of the Christmas stuff I bought in 2011 and 2012 were bought at nomorerack..I never had one problem and the merchandise is awesome.i believe that people have a problem because they're not being careful when purchasing.i only buy from highly rated sellers.never had a problem.with nomorerack,i've even bought pc stuff like a tablet.it's from china but it's an awesome and inexpensive piece of hardware.had it now since November (it's mid-march now)and it still works perfect.i can't explain why I have good luck with online purchasing from sites that so many people consider "scammers"/.it seems to me that since i'm having such great luck with these places,that these companies can't be all that scammy(pardon the term).
ReplyDeleteI am from India.When I tried to shop with nomore rack while in the United States on visit the company web site was not configured to accept ICICI Bank credit card (Master Card). The oder was meant for delivery with in the United States address. I wrote to the company regarding this but the guy who responded did not understand the problem and replied they can accept the order citing some security reason. With the same credit card I made several online purchase which was promptly delivered to my US address. There was no security issues involved.
ReplyDeleteHave a thought? Please leave a comment here, and I will return as soon as possible. Thanks - If you have a minute, why not check-out the sibbling of Self Sagacity.com Blogger Broadcast. Extra Links = Spam = Delete.